What to Do When Your Employees Express That They Want to Quit

Sahr Ngegba
3 min readMay 19, 2023


Employees may become disenchanted at work for various reasons.

Lack of Recognition: Employees who feel their contributions are unrecognized or valued may become disenchanted. Employees who feel their hard work and efforts go unnoticed may feel demotivated and unappreciated.

Lack of Growth Opportunities: Employees who feel no growth opportunities or career advancement prospects at their current job may become disenchanted. Employees who feel their career progression is stagnant may feel unfulfilled and look for options elsewhere.

Poor Management: Poor management can lead to employee disenchantment. When employees have managers who are unapproachable, unsupportive or take credit for their work, they may feel demotivated and disenchanted.

Inadequate Compensation: Inadequate compensation is a common reason for employee disenchantment. Employees who need to be paid more fairly for their work may feel undervalued and look for opportunities elsewhere.

Lack of Work-Life Balance: Employees may become disenchanted when they feel that they do not have an excellent work-life balance. When employees feel they are working long hours, are constantly on call, or cannot take time off, they may feel burnt out and disenchanted.

Poor Communication: Poor communication can lead to employee disenchantment. When employees feel that they are not in the loop about important decisions or changes in the workplace, they may feel disconnected from the organization. They may not feel invested in its success.

Unfair Treatment: Employees who feel mistreated or discriminated against may become disenchanted. When employees feel they are not being treated with respect or are subject to bias or discrimination, they may feel demotivated and disenchanted.

Lack of Autonomy: Employees may become disenchanted if they feel they have no autonomy or control over their work. When employees feel not trusted to make decisions or have no say in how their work is done, they may feel undervalued and disenchanted.

Toxic Workplace Culture: A toxic culture can lead to employee disenchantment. Employees who lack trust, respect, or collaboration among colleagues may feel demotivated and disenchanted.

Job Insecurity: Employees may become disenchanted when they feel their job is not secure due to layoffs or a lack of job stability. When employees feel that their job is in jeopardy, they may feel anxious and disenchanted.

When employees say they want to quit, it can be challenging for managers or employers. Here are steps to address the situation:

Listen to their reasons: Start by listening to the employee’s reasons for wanting to quit. Understanding their perspective and what led them to this decision is essential.

Discuss the situation: Once you clearly understand their reasons for wanting to quit, discuss the situation with them. Find out if there is anything you can do to address their concerns and make them feel more content in their current role.

Be supportive: Regardless of the reasons for their decision, it’s crucial to support your employee. Acknowledge their feelings and let them know you appreciate their work and contributions to the company.

Offer a solution: It could help employees achieve their goals without quitting. This may include offering additional training or development opportunities or changing job responsibilities to align with their interests better.

Plan for their departure: If the employee still wants to quit, ensure you have a plan for their release. This should include identifying a replacement and ensuring a smooth transition of their responsibilities.

Conduct an exit interview: When the employee leaves, conduct an exit interview to gain valuable feedback on their experience working for your company. This will help you identify areas for improvement and make necessary changes to retain other employees in the future.

Reflect on the situation: After the employee has left, take some time to reflect on the situation. Consider if there were any warning signs or areas where you could have done better to prevent the employee from wanting to quit. Use this to improve your management skills and make changes to support your employees better.

Originally published at https://sahrngegba.co.uk.



Sahr Ngegba

Sahr Ngegba, owner of a freight forwarding company, is dedicated to helping others through both his business and humanitarian efforts. SahrNgegba.org